The bracelets we make are intended to serve as a daily reminder that brings joy to the wearer while empowering their spirit. The bracelets come with a touch of delicate polish and an uplifting message, mantra, or sentiment with the elegance that fits right in with your Sunday best or a night out on the town. Now, we design simple, elegant bracelets designed for daily use. While trying to figure out how to make a custom bracelet for my sister, I realized that just about any message could be customized if you're willing to wait a little while, and Mint & Lily was born. The "straighten your crown" message held a lot of meaning, for we had always joked that she was a queen, just like her mother. It was a gift to a sister who was struggling through a difficult time in her life, and I wanted to help, but I was hundreds of miles away. All our pieces designed with love in San Francisco, California.Our story begins with a simple bracelet with a simple message: straighten your crown. Mint & Lily is a jewelry brand born in the USA. Our mission is to remind women of the strength and confidence that we each carry within ourselves with beautiful, meaningful pieces of jewelry that we'd be proud to wear ourselves. Our story begins with a simple bracelet with a simple message: straighten your crown. Will see what happens regarding the return of those 3 and if I get my refund. I paid about $23 after discounts because I ordered 5 items and I think they are not worth even that. The quality is flimsy, the beads look very cheap - not even craft store quality - and if I saw them in a gift shop I'd look at them like kids jewelry, def not worth upwards of $40 etc. The hard bracelets that have an engraved message on the inside are pretty nice. They couldn't complete the first order, I will not be reordering. Unfortunately, our purchasing department cannot currently provide an exact date when an item will be in stock." which they followed up with an offer of a future coupon, not a refund or exchange but expecting me to just wait forever and still order more? I get buried in promotional emails and texts from them everyday. A few more days go by and I received this, "We are very sorry that the product you want has gone backordered. I emailed again and the response was to ask me "What's missing?" Yet my order status clearly still shows one item "preparing for shipping". I emailed and got a computerized acknowledgement and no response. Despite the shipping projection of 3-21 days, only two bracelets arrived on day 19, two more 5 days later (none in time for Christmas, but at this point that's a non-issue) and the last one had still not arrived after 6 weeks. I ordered 5 bracelets on December 10, 2021, None were personalized. Merchandise quality varies, customer service is Seriously lacking
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